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Delivery costs are calculated according to the weight, destination and carrier chosen.
Almost everywhere in Canada.
Depending on the destination address, we deliver by Canada Post or Purolator
Due to the particular context in which we live, we cannot guarantee delivery times. But in general, the order reaches you within a few working days.
Visa and MasterCard credit cards, or Interac transfer
Complaint & return:
If you receive damaged products, you must notify the delivery person and refuse the package, the delivery person will return it to us. We will contact you to return the products to you at our expense, as soon as we have recovered the damaged products.
If you notice that you have received damaged products after the delivery person has left, please contact us within 48 hours and provide us with a photo reflecting the contents received in their original box. Domaine Acer will replace damaged products and return them at its expense if these conditions have been met.